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Frequently asked questions
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What is the delivery time for Felt Art®?
Our delivery time is 5 business days.
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How much are the shipping costs?
Our shipping costs are €5.95 per order.
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What material is Felt Art® made from?
Our Felt Art® is made from recycled PET bottles, like those used for soda and plastic water bottles. Super sustainable! Additionally, our felt has a warm appearance and feels incredibly soft. It consists of 3 layers of 9mm-thick felt and provides sound absorption up to NRC 0.85.
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How thick is the Felt Art®?
Our Felt Art® is made from 3 layers of felt, each 9mm thick!
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Do the Felt Art® pieces improve acoustics?
Absolutely! The felt is sound-absorbing and acoustic dampening up to NRC 0.85, making our Felt Art® pieces very suitable for spaces with poor acoustics.
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Is Felt Art® sustainable?
Definitely! Our felt is made from recycled PET bottles. 85% of all materials and components used in this product are made from recycled materials and are 95% recyclable after use.
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How do I clean my Felt Art®?
You can easily clean your Felt Art® using a soft brush and a vacuum cleaner.
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Is Felt Art® suitable for outdoor use?
Absolutely, our felt is very suitable for outdoor use and in humid environments. However, the frame is made of wood and may degrade over time due to rain and wind exposure.
Hey! I'm Tom the company dog
I'm living the dream here at Custtom! I spend my days in full-on chill mode, go on lovely long walks during breaks, and my colleagues often toss me a ball. Not bad, right? Life's good! I like everyone, but I've got a special soft spot for customers like you. I reckon you and I could be mates. Fancy swapping email addresses so my humans can send you the odd newsletter?
Our emails are packed with brilliant offers, handy tips, exciting new stuff and now and then even a FREE product. I'll also keep you posted on my adventures as the company pup. Got a question or something on your mind? Let me know and I'll make sure my team gets back to you straight away. And if they don't… I'll give them a gentle nip on the ankle. Just a little one. 🥰👍🏻
Cheers, Tom! 🐾
